Free Benefits Advice

Increasingly over the last five years we’ve received calls from members needing advice about the state benefits system.

The reason for the call might be unemployment, a change in domestic circumstances such as divorce or it could be because a member is faced with a family care need.

And no one could ever accuse the state benefits system of being excessively simple! The application form for Attendance Allowance, claimed by older people with care needs, runs to 50 pages.

We can help guide members through the benefits labyrinth and if necessary help them challenge unfair decisions.

Among the benefits on which we can advise are:

• Personal Independence Payments

• Employment and Support Allowance

• Attendance Allowance

• Carers Allowance

• Universal Credit

• Housing Benefit/Income Support

• Marriage Tax Allowance

• Pension Credit.

For help phone 01234 716014 or email 24hours@bankaffinity.co.uk.